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Flysom Airline Checkin Policies

  • Check-in is done at our FLYSOM AIRLINE counter and opens 1 hour before departure.
  • Check-in counters close 30 minutes prior to the scheduled time of departure
  • Passengers failing to check-in on time will be marked as NO-SHOW and will forfeit their flight and ticket. NO-SHOWS are NON-REFUNDABLE and NONREUSABLE.
  • We will provide carriage only to the Passenger named in the Ticket, and you may be required to produce appropriate identification e.g. Driving license, Passport, A Valid Movement Pass, Somalia ID or Alien card. For children under the age of 12 a birth certificate is acceptable.
  • FLYSOM AIRLINE check in personnel have the right to deny a passenger who does not present any proof of identity as stipulated above.
  • TAXES, FEES AND CHARGES Applicable taxes, fees and charges imposed by government or other authority, or by the operator of an airport, shall be payable by you. At the time you purchase your Ticket, you will be advised of taxes, fees and charges not included in the fare, most of which will normally be shown separately on the Ticket. The taxes, fees and charges imposed on air travel are constantly changing and can be imposed after the date of Ticket issuance. If there is an increase in a tax, fee or charge shown on the Ticket, you will be obliged to pay it. Likewise, if a new tax, fee or charge is imposed even after Ticket issuance, you will be obliged to pay it. Similarly, in the event any taxes, fees or charges which you have paid to us at the time of Ticket issuance are abolished or reduced such that they no longer apply to you, or a lesser amount is due, you will be entitled to claim a refund.
  • CURRENCYFares, taxes, fees and charges are payable in the currency of the country in which the Ticket is issued, unless another currency is indicated by us or our Authorized Agent at or before the time payment is made (for example, because of the nonconvertibility of the local currency). We may, at our discretion, accept payment in another currency
  • The STANDARD AMENDMENT fee for change of travel date is USD $20, and a FARE DIFFERENCE will apply if the initial class paid for is not available on the preferred flight
  • Kindly NOTE that amendments MUST be made 12 HOURS before the time of departure.
  • A fee of USD $30 will be charged for Ticket NAME CHANGE once issued.
  • RE-ROUTING FEE is USD $35 per person.
  • Tickets once issued will be subject to a cancellation fee of $25 per ticket
  • Unaccompanied Minors

  • We do not accept children traveling unaccompanied under 4 years unless we get a letter of consent from their parents and or guardians with all current the contacts details of the person collecting the minor at destination.
  • Infants under the age of 2 weeks cannot will not be accepted for travel without a legal parent.